About SI A Agency: Our AI Team, Values and Way of Working
We are an AI and automation team from Mohali, Punjab. We help businesses use AI in a calm, practical and safe way.
Who is SI A Agency and who runs it?
About SI A Agency in short: we are an AI and automation brand powered by Shivah Web Tech, a web development and digital marketing company with 11+ years of work, a 25+ person in-house team and 500+ projects. We are based in Mohali, Punjab, and build practical AI for businesses in India and abroad.
Key takeaways
- SI A Agency is a digital brand powered by Shivah Web Tech in Mohali, Punjab.
- The parent team has 11+ years of work, 25+ in-house people and 500+ projects.
- Offices in Mohali (India) and Troy (Michigan, USA); clients in India, USA, UK, Canada, UAE and Australia.
- We believe in useful AI, human control, honest advice and careful data handling.
- You get one project manager, weekly updates and full ownership of your work.
Why did we start an AI agency?
We started SI A Agency because our web and marketing clients kept asking how to use AI in real work, and they needed a team they could trust to build it safely.
SI A Agency is a digital brand powered by Shivah Web Tech, a web development and digital marketing agency with more than 11 years of work and 500+ projects for clients in India, USA, UK, Canada, UAE and Australia.
Our clients kept asking the same question: "How do we actually use AI in our business?" They had seen many demos but did not know where to start or whom to trust. We created SI A Agency to answer that question with real, working systems instead of hype.
The parent team has offices in Mohali (Punjab, India) and Troy (Michigan, USA). It is a Google Partner, Meta Business Partner and Shopify Partner, MSME registered and Startup India recognised.
The parent team's Google rating is 4.9 and its Justdial rating is 4.8. These come from years of web development, SEO, ads and software work, and that same team now builds AI systems under the SI A Agency name.
What does SI A Agency do?
We plan, build and run practical AI systems: chatbots, AI agents, automation, AI integrations and AI search visibility. Every service is built around your existing tools and team.
Plan
Short AI consulting and longer AI strategy work to choose the right first steps.
Build
AI automation, agents and chatbots trained on your own data.
Connect
Links between AI and your CRM, WhatsApp, Gmail, Sheets, Shopify or WordPress.
Grow
AI search optimisation and marketing automation to bring in more enquiries.
Because the parent team also builds websites, CRMs and runs SEO and ads, we can handle the full picture. AI rarely works alone; it usually needs a form, a database or a clean website around it.
How do we think about AI?
We see AI as a helper for your team, not a replacement. It should save real time, stay under human control and be honest about what it cannot do.
Useful over impressive
We build AI for tasks that save real time, not to show off.
Humans stay in control
Important actions get a human check. AI supports your team, it does not replace judgement.
Honest advice
If a simple rule or form solves your problem, we will tell you. Not every task needs AI.
Data care
We collect only the data the AI needs and keep access limited.
These values shape every project. For example, a chatbot we build is set to say "I am not sure" instead of guessing, and an AI agent waits for human approval before it touches money or sensitive data.
Who are the people behind SI A Agency?
Our work is done by an in-house team, not passed to unknown freelancers. Developers, automation specialists, marketers and support staff work together on each project.
The in-house team of 25+ people includes developers, AI and automation specialists, designers, SEO and marketing experts, project managers and support staff. You get one project manager as your main contact.
- Laravel, PHP, React and Node.js developers
- Automation and API integration specialists
- SEO, AEO and GEO specialists for AI search
- CRM, WhatsApp marketing and HRM software experience
- Testing and support staff
Skills that make AI work in real life
AI projects need more than prompt writing. Someone must clean the data, connect the APIs, design the chat flow, test edge cases and train your staff. Having web developers, CRM builders, SEO specialists and support staff under one roof means fewer handovers and fewer gaps. When a chatbot needs a new website form or a CRM field, the same team can add it quickly.
See our AI strategy service if you want help planning your first steps.
Where are we based and which countries do we serve?
Our main office is in Mohali, Punjab, India, and the parent team also has an office in Troy, Michigan, USA. We serve clients across India and in the USA, UK, Canada, UAE and Australia.
Most of our AI work is done online. We use video calls, shared documents and screen recordings to show progress. Clients near Mohali can also meet the team in person when needed.
| Detail | Information |
|---|---|
| Main office | Mohali, Punjab, India |
| Parent team office abroad | Troy, Michigan, USA |
| Working hours | Monday to Friday, 9:30 AM to 6:30 PM IST |
| Urgent help | 24x7 emergency support for live system problems |
| Countries served | India, USA, UK, Canada, UAE, Australia |
What is it like to work with us?
You get one project manager, clear weekly updates and a small first project so you can judge our work before committing to more.
- 1
Free call
You explain the task that takes your team's time. We tell you honestly if AI fits.
- 2
Written scope
We send a short plan with what will be built, what it will not do and a clear quote.
- 3
Pilot build
We build and test on your real data, with weekly check-ins.
- 4
Launch with review
The system goes live with human checks and activity logs.
- 5
Support and growth
We monitor, tune and add new use cases when you are ready.
You own the prompts, workflows, code and data we create for you. We document everything in simple language so your team, or any other provider, can understand it later.
Which industries do we build AI for?
We build AI for businesses that handle many enquiries, bookings, orders or documents. The industry matters less than how often a task repeats and how clear its rules are.
| Industry | Common AI use | Where people stay involved |
|---|---|---|
| Clinics and healthcare | Appointment booking, reminders, timing questions | Any medical advice or reports |
| Coaching and education | Fee, batch and admission questions in many languages | Counselling and final admission |
| Real estate | Lead replies, site visit booking, follow-ups | Price talks and documents |
| Travel agencies | Package questions, itinerary drafts, enquiry sorting | Final quotes and bookings |
| Ecommerce stores | Order status, returns, product questions | Refunds and complaints |
| Manufacturers and B2B | IndiaMART and Justdial lead handling, quote drafts | Pricing and negotiation |
When we say no
We do not build AI that gives medical, legal or financial advice without a qualified person checking it. We also turn down projects meant for spam, fake reviews or messaging people who never agreed to hear from a business. Saying no to these keeps our clients and their customers safe.
What trust signals does the parent team hold?
Shivah Web Tech, the team behind SI A Agency, is a Google Partner, Meta Business Partner and Shopify Partner. It is MSME registered and recognised under Startup India.
- Google Partner
- Meta Business Partner
- Shopify Partner
- MSME registered
- Startup India recognised
- Google rating 4.9 and Justdial rating 4.8 for the parent team
You can learn more about the parent company at Shivah Web Tech. For AI questions, the quickest route is a free call with us.
SI A Agency vs a typical AI tool seller: what is the difference?
A tool seller gives you a login and leaves the setup to you. We study your process, build the AI around it, test it and keep it working after launch.
| Point | Typical AI tool seller | SI A Agency |
|---|---|---|
| Starting point | A fixed product | Your task and your data |
| Setup | Mostly done by you | Done by our team with you |
| Testing | Generic demo | Your real past examples |
| Connections | Limited to built-in options | CRM, WhatsApp, email, sheets, custom APIs |
| After launch | Help desk tickets | Monitoring, tuning and a named project manager |
Related Pages
AI Agency
One partner to plan, build and run AI across your business.
AI Strategy
A step-by-step AI roadmap for your whole business.
Contact
Contact SI A Agency for AI agents, chatbots, AI automation and AI search. Call or WhatsApp +91 85808 92163 or send your requirement online today.
AI Consulting
Honest expert advice on where AI fits and where it does not.
Frequently Asked Questions
Is SI A Agency part of Shivah Web Tech?
Yes. SI A Agency is a digital brand powered by the Shivah Web Tech team in Mohali, Punjab. Shivah Web Tech has more than 11 years of work in web development and digital marketing, a 25+ person in-house team and 500+ completed projects. SI A Agency focuses only on AI agents, chatbots, automation and AI search.
What are your working hours?
Our office works Monday to Friday, 9:30 AM to 6:30 PM IST. Saturday and Sunday are off. For urgent problems with live systems, such as a chatbot that has stopped replying, 24x7 emergency support is available so your customers are not left waiting.
Where is SI A Agency located?
Our team is based in Mohali, Punjab, India. The parent company also has an office in Troy, Michigan, USA. Most AI projects are handled online, so we work with clients across India and in the USA, UK, Canada, UAE and Australia without needing in-person visits.
Do you outsource AI work to freelancers?
No. Projects are handled by the in-house team of developers, automation specialists, marketers and support staff. You get one project manager as your main contact, and the same team that builds your system also supports it after launch. This keeps knowledge in one place and makes fixes faster.
Can a small business work with SI A Agency?
Yes. Many of our clients are small and mid-size businesses such as clinics, coaching institutes, travel agencies, real estate firms and online stores. We start with one small pilot so the cost stays manageable and you can see value before you spend more.
Who owns the AI system you build for me?
You do. The prompts, workflows, code, content and data created for your business belong to you. We give simple documentation so your team or any future provider can understand and manage the system. AI tool subscriptions are kept in your name where possible.
Why should I trust SI A Agency with AI work?
We have a long track record through Shivah Web Tech, we start small, we test on your real data and we explain what the AI will not do. We also add human checks and logs to every system. You can judge our work on a small pilot before committing to anything bigger.
What kind of AI projects do you not take?
We do not take projects that send bulk messages to people who never opted in, create fake reviews, or let AI give medical, legal or financial advice with no qualified person checking. We also advise against AI where a simple form or rule would do the job better and cheaper. Honest advice saves our clients money.
Talk to our team today
Call or WhatsApp +91 85808 92163. We reply fast, Monday to Friday.